TERMS & CONDITIONS
Owner/CEO Angela Bonnell has been happily providing safe, reliable LUGGAGE SHUTTLING SERVICES along the GAP since 2012 and the C&O Towpath since 2019 for customers wanting an easier trip.
Terms & Conditions
Customer Satisfaction and Reliability are our #1 priority.
We appreciate your business and the chance to serve you with excellence.
Please contact each of your lodgings before your trip starts to ensure they are aware that Sunshine Luggage Shuttle will be providing luggage transfer service.
If bags are over 40 pounds each and/or larger than carry-on size, there might be an additional fee per overweight/oversized bag of up to $25 per day (Keep in mind that drivers have to lift the bags up and down steps and in and out of vehicles).
Some Air B&Bs can be difficult to deliver luggage to and pick up luggage from, therefore, additional fees ($20 per occurrence) MIGHT be assessed if lodging is booked at such a location. However, there are many Air B&Bs that have been quite easy to work with.
Please ensure that your bags are ready by 9am each day unless otherwise specifically arranged with Angela in advance.
You do not need to wait for the driver to arrive each morning.
Simply leave your bags where they were delivered the previous day.
If staying at a hotel, please leave the bags with the front desk; if you receive a baggage claim ticket, please text a photo of it to Angela before 9am on the start day.
Preferred payment methods are as follows:
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*Zelle bank transfers (connected to sunshine.luggage.shuttle@gmail.com and 814-279-5333)
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*Check (made payable to Sunshine Luggage Shuttle and mailed to 259 Park Street, Confluence, PA 15424)
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*Apple Pay
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Cash (if a last-minute trip)
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Venmo (4% MAY be charged - contact Angela) @Angela-Bonnell-Sunshine
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PayPal (4% extra will be charged)
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Credit Card (4% extra will be charged)
PAYMENT
A $100 deposit (non-refundable, but $75 of it is transferable to a future travel date) is required to secure your reservation. Payment must be made in full 14 days prior to trip start date. An invoice requesting remaining balance is sent by Sunshine 1 month prior to trip start date.
CHANGES
Major changes (ie: number of people in your group decreasing, number of days traveling decreasing, etc.) within 2 weeks of your trip start date will likely result in not receiving any reimbursement. Contact Angela if there are any changes to your itinerary. Excessive minor changes may accrue extra changes for the customer, as they require extra time and work for Sunshine. There are no refunds on last-minute changes (within 3 days of your trip start date).
CANCELLATIONS
Reservations will be cancelled if final payment is not received by the due date and cancellation charges will apply. Cancellations within 7 days of the trip start date will be subject to a charge of 50% of the total trip cost, minus the $100 deposit, if customers choose not to reschedule their trip. The rebooking fee is $25.